Latest News and Events from Cycling 2000

As the Government has advised, we must now proceed in a sensible way taking personal responsibility for doing the right things to keep staff and customers safe. With that in mind from 19th July there will be just a few small changes to the way we operate.

We will continue to operate our very successful appointment system for service and repairs and recommend customers use it for sales appointments, although unlike service and repairs it is not essential. We will continue to keep the stores well ventilated and continue to encourage customers to sanitise their hands and use the NHS App to check in. There will no longer be a limit on the number of people allowed in the store at any one time but we will continue to encourage all customers to wear face masks when the stores are busy or when we are unable to keep the doors open for ventilation. We will also continue to ensure our staff have access to twice weekly COVID-19 tests, and to protect customers, all of our staff may still continue to wear facemasks.

We are pleased to be able to restart our bike fit and saddle fit service. These can both be booked using the appointment system, please note all customers will be required to wear a face mask during the fitting service.

Stock Update

Whilst availabilty of bikes and components continue to be limited, with the support of Scott, Cannondale, GT and Forme, we currently have over 60 different bike models in stock ready to go. We may not have all sizes available but a superb choice of Road, Mountain, Kids, Hybrid and Electric Bikes all available now ready for the summer holidays.

We are also taking pre-orders for key 2021/22 models from Scott and Cannondale that are due later this year / 2022.

Many thanks for your continued support.

In Store Sales The appointment system that we introduced for sales visits has worked very well and we will continue to operate this long term for both Lichfield and Burton. Until now we have insisted on people making an appointment however as things ease, whilst we still highly recommend people make an appointment, it is no longer essential. If you would like to spend some time in store and ensure there is a sales person available when you visit, booking a sales appointment is still highly recommended. As social distancing and track and trace will be with us for some time, the appointment system also helps us control the number of people in store. If you visit without an appointment we will do what we can to help. Social distancing and face masks continue to be required. Opening hours remain Tuesday – Saturday 9am – 5pm

Bike Service and Repair Our service departments are as busy as ever. The procedure for booking a repair or service via the website does not change. A service or repair booking can be made by going to www.cycling2000.co.uk/booking You will see a live diary with our availability, simply choose a convenient time and day to drop off your bike. Please be aware that availability of some components is a big challenge we are currently facing and can wait several months for some parts.

Online Sales Our online business has gone from strength to strength in the last year as buying online for many products has become the norm for many people. Children’s bikes from Frog and Forme have been very successfull plus accessories from Garmin, Tifosi and many other brands have also been very popular. We will continue to increase the range of products that are available online over the coming months. All products are available Click and Collect or can be delivered. We also spend a lot of time ensuring we remain competitive with our online products. Online sales open 24/7

Bike Fitting / Saddle Fitting Due to COVID restrictions we have been unable to offer our really popular Bike and Saddle Fitting service at both Lichfield and Burton. We hope to be able restart these services in the near future when restrictions allow.

Like everyone we are looking forward to the Spring and Summer when fewer restrictions will make life easier but the erratic supply of bikes looks like continuing into 2022 as factories try to catch up.

As I write we have recently received a huge amount of stock and so possibly have the best choice of bikes we have ever had. The issue we face is the next significant delivery is not expected until the middle / end of the summer.

The stock we have is moving quickly so we expect by April we will again have a very limited choice. Therefore now is a great time to get a bike for this summer or pre order one where there is a waiting list. There is a 12 month waiting list on some key models.

Vacancy

As our buisness continues to grow we again looking to strengthen our team by recruiting an additional Bike Mechanic and Sales Assistant to work at our Buron store. Please send your CV to info@cycling2000.co.uk

As staffing is limited and in line with government guidelines for essential journeys only we continue to ask everyone who needs to visit the stores for either sales or service to make an appointment. This can be done very easily by visiting www.cycling2000.co.uk/booking

Purchase On-Line – We will be continuing to work hard on our website to make as many products available as possible which will enable our customers to order a wide range of products for delievery or click and collect. If you are looking to buy a product on Interest Free Credit, all finanace options will also be available online.

Finally if you are visiting the stores please ensure that you wear a face mask, have some hand sanitizer and do not visit the store if you or any members of your household have any symptoms or have been asked to self isolate.

Both stores will be closed from midday on Thursday 24th December 2020 until Tuesday 5th January 2021

• Wednesday 23rd December – 9am – 5:30pm – Final Collections
• Thursday 24th December – 9am – 12:00pm
• Friday 25th December – Closed
• Saturday 26th December – Closed
• Sunday 27th December – Closed
• Monday 28th December – Closed
• Tuesday 29th December – Closed
• Wednesday 30th December – Closed
• Thursday 31st December – Closed
• Friday 1st January – Closed
• Saturday 2nd January – Closed
• Sunday 3rd January – Closed
• Monday 4th January – Closed

Tuesday 5th January 9am – 5pm Buisness As Usual

Almost all bikes that are currently arriving are pre sold and we encourage anyone who is looking for a bike to place your order with us as soon as possible so you are allocated a bike from the next available production.

We have a large number of bikes in stock and available for delivery/collection straight away, these can seen by clicking “Bikes In Stock” from the menu at the top of the page.

We may not have every colour and size so please contact us to double check what is currently in stock and to place an order for any other bike not currently shown on the “Bikes in Stock” page.

We ask that all customers who wish to view bikes and higher value items that will require more time, to make an appointment before you visit. All customers with a pre booked appointment will be given priority. We will try and help any other customers by serving at the door where possible. To book a sales appointment please click the “Read More” link below

Online Sales

Service and repairs

Bike and Saddle fitting

We apologise in advance that we can’t offer any drinks or sit and chat as we have done in the past, but hope that our new way of trading will work well for everyone. Please note that the procedures set out above is how we expect to be operating for the foreseeable future but will continually review our procedures and policies.

Therefore we are pleased to say that both Lichfield and Burton will remain open with no change to current opening hours and procedures. Please use our online booking system to make an appointment for either store for both Sales and Service. www.cycling2000.co.uk/booking

We still have a great range of bikes available with more arriving every day.

For those customers who are just looking for accessories, booking a sales appointment may not always be required as we can often deal with those sales at the door.

Stock Availability. We do have stock of all bikes arrivng all the time so dont give up if you are looking for a new bike, please get in touch. Numbers of new bikes are very limited and will continue to be that way until early 2021 but we have strong relationships with Cannondale, GT, Scott and Forme who are supporting us well and we are managing to continue to source stock of new bikes including brand new 2021 models that start to arrive from August.

New Telephone System. In addition to our new online booking system we have invested in a brand new telephone system to make us easier to contact and improve our efficiency in these difficult times.

New Products. Although availability is limited we do still have new products arriving such as the brand new Garmin 130 and 1030 plus brand new e-bikes from Forme, 2021 models from Cannondale and Scott plus new turbo trainers from Elite.

New opening hours for both shops are as follows:

• Tuesday 9am – 5pm
• Wednesday 9am – 5:30pm
• Thursday 9am – 5.30pm
• Friday 9am – 5:30pm
• Saturday 9am – 5:30pm
• Sunday and Monday – closed

In Store Sales As both shops have limited space we can only allow one customer (or a couple / family from the same household) in at anytime. We will be operating the 2m social distancing and will politely ask that you avoid touching products where possible. Please pay by card where possible and do not visit if you or any member of your household have symptoms or have been asked to self isolate.

We ask that all customers who wish to view bikes and higher value items that will require more time, to make an appointment before you visit. All customers with a pre booked appointment will be given priority. We will try and help any other customers by serving at the door where possible. To book a sales appointment please click the “Read More” link below

Online Sales You can also continue to buy products here online. As availability of new bikes in the UK continues to be very limited, stock may not appear on the website but may be available in store. We are managing to continue to source stock of a good range of bikes.

Service and repairs We ask all customers to pre book an appointment to drop off their bike for service / repair and this can also now be done online. We can’t accept any bikes without a pre booked appointment. Service information / pricing and appointments can be made by visiting www.cycling2000.co.uk/service or clicking the “Read More” link below.

Bike and Saddle fitting In the short term, to ensure everyone’s safety we cannot unfortunately offer these services.

We apologise in advance that we can’t offer any drinks or sit and chat as we have done in the past, but hope that our new way of trading will work well for everyone. Please note that the procedures set out above is how we expect to be operating for the foreseeable future but will continually review our procedures and policies.

Contact Us Due to limited staffing we currently cannot take any telephone calls at either shop. All appointments can be made by clicking the “Read More” link below and for any general enquires please email info@cycling2000.co.uk

Than you for your continued support.

We are still working hard sourcing as many new bikes as possible from our suppliers as the recent demand has left the UK with little stock of every model. We do currently have bikes in stock with more arriving soon, but please, be patient. We are pleased to announce our brand new online booking system for servicing and repairs is now live and can be found here. We will keep you updated on new developments as they happen.

The procedure currently for initial sales enquiries remains the same, please email us at info@cycling2000.co.uk for both Lichfield and Burton and we will be continually updating the website and Facebook with availability of new bikes”

We are working hard sourcing as many new bikes as possible from our suppliers as the recent demand has left the UK with limited stock of key models. We do currently have bikes in stock with more arriving. We are also working on a brand new online booking system for servicing and repairs and new procedures in store to enable us to sell and service even more bikes from early June. More details soon.

The procedure currently for sales and service appointments remains the same, please email us at info@cycling2000.co.uk for both Lichfield and Burton and we will be continually updating the website and Facebook with availability of new bikes”

We are committed to continuing to help customers purchase bikes and provide servicing in our workshops in both Burton and Lichfield, however in order to do this efficiently and help as many people as possible we have to make some small changes. Below are the ways we will be able to help going forward. As always we will continually review and adapt where neccessary.

On-Line Sales – We have a large range of bikes and accessories available to purchase on this website. Demand for specific bikes has been very high so deliveries are taking longer than usual and various models are now out of stock. We do have stock of Childrens bikes, Full Suspension MTB, Road bikes and E-bikes plus a limited range of some Hybrid models.

Servicing – Our workshops are still open and demand for servicing is very high. We are working with limited staff at this time and therefore servicing bikes quickly is our biggest challenge. We have a backlog of jobs that we are working through but we are still taking bookings for new jobs. All new service work must have a pre booked appointment. To book your bike in for a service please email us info@cycling2000.co.uk. Our next availability for new jobs is currently 10-14 days.

In-Store Sales – It is still possible to purchase bikes in store but this also can only be with an appointment using the same email address.

In order to allow us to work efficiently and help as many people as possible we are asking customers to not telephone the shops or arrive without an appointment. All service and sales appointments can be made by emailing info@cycling2000.co.uk

Stay safe and thankyou for your continued support and understanding.

In the mean time until we are able to reopen, for those customers with “Key Worker” status we will continue to help wherever we can with essential servicing and purchases. If you need help please email us at info@cycling2000.co.uk and we will do whatever we can to help.

Our other focus now for the coming weeks will be our on-line business for people wanting to purchase bikes, and we are adding more products every day. All bikes can be ordered on-line and delivered direct to your door. You can still apply for Finance on line although Click and Collect will not be available during this time.

We hope you understand the decision we have made and look forward to seeing you all when we are able to reopen.

There are now very strict instructions for people not to travel and only shop for the every essential items. Along with a number of essential shops, bike shops are allowed to stay open, at least for now.

Based on this we have decided to revert back to the decision we made yesterday morning which is to remain open but with a strict “Closed Door” policy in both Lichfield and Burton. This will enable us to continue to complete bikes we currently have in the workshop and also prepare new bikes that have already been ordered so that they can be collected.

Following Government guidelines we have decided to stay “open” in order to continue to offer sales and servicing support to those people that consider their bike to be essential transport for their work, however we will be reviewing this daily.

If you need to visit either Lichfield or Burton shop to have a bike repaired or make a purchase please first ask youself if it absolutely essential or could be avoided. We are staying open for now to help those who really need it but encourage everybody to stay at home. Only 1 person will be allowed in the shops at any time and where possible we will deal with your enquiry outside.

As we have seen in the last 48 hours the advice can change quickly and we will be constantly reviewing our own policy to ensure all of our staff and customers are safe. Please take all the advice very seriously so that essential services and shops can remain open.

Following the latest strict instructions issued by the Government this evening, both Burton and Lichfield stores will close with immediate effect until further notice. Our website and on-line purchases (with the exception of “Click and Collect”) will continue to be available.

We currently have a number of customer bikes in our service department, we will make contact with each customer directly to discuss the options available.

We also have a number of sold bikes that customers are expecting to collect over the next week or so, again we will be in touch directly with those customers to discuss how they can be collected.

At this stage we are not able to take bikes in for service and repair.

Whilst both shops are closed please use info@cycling2000.co.uk to get in touch if you have any questions or queries.

Events We held various events during the year including a Cannondale Test evening during the summer and an Elite/Zwift demo evening in November. Our Thursday evening shop ride from Burton was great fun and enjoyed by all. Training, coaching and test rides at the Curbourough sprint track on Mondays and Wednesdays evenings was also very popular. These will all start again as soon as daylight allows, contact us if you would like more information.

Sportives Following the success of last year, we have a team entering the Birmingham Velo in June and also the Derby Spring Sportive on the 26th April. Contact us for discount codes for the Derby Sportive.

Saddle Fit Our Bikefit service has been incredibly popular and we have ow added a saddle fit faciltiy which many people have already benifitted from.

On-Line Looking ahead to this year we will once again be adding more brands which will be available both instore and online. We have also added the facility to purchase products on finance via our website.

We have sold Mavic products for a number of years and simply love them. They offer exactly what we are looking for in a product, outstanding quality, value for money, performance and reliabilty.

We are really pleased to announce that we are now an “Official Mavic Dealer” both Lichfield and Burton stores.

Mavic has been around since 1889 with wheel manufacturing starting in 1934. They have an amazing history and in 1975 began offering the neutral service assistance at major competition including the Tour de France.

Mavic wheels continue to win award after award, they offer a superb range of road wheels that are not only super light but will cope with everything the UK roads and weather will throw at them. The range also includes endurance, gravel and aero wheels plus a full range of mountain bike wheels.

More news on another big brand soon

EXTENSION to Lichfield store – From last Autumn saw us working really hard to get the new extension finished. We officialy opened the new store in January. We have now doubled the size of our Lichfield store so able to offer more brands and a bigger range of products.

DEMO Days – We had 2 very successful Elite/ZWIFT demo evenings in December and January. Our next demo days are in May and cover both road and mountain bike supported by Cannondale and GT, check out our Facebook page for dates and how to register.

SPORTIVE – We have a team entering the Cycle Derby Sportive at the end of April and then also the Velo Birmingham in May. If you would like to take part and join our team for Cycle Derby let us know.

NEW BRANDS – We are constantly looking at new products to continue to improve the choice and quality we offer our customers. We have recently added GIRO Helmets and shoes, O’Neil Mountain Bike Gear, Urban Iki Child Seats and Altura Clothing.

Our next event is a Cannondale Test event on Thursday 10th May 2018.

If you are looking for a new bike and would like the oppourtnity to test ride a wide range all on one evening, this event is for you. We will have both Ladies and Gents Race, Endurance, Gravel, Cyclocross geometry bikes all available to ride.

• Hi Mod S6 Evo Sram RED Etape
• Synapse Ultegra Di2
• CAADX Cyclocross
• CAAD12 Disc

Spaces will be limited so if your interested please email us events@cycling2000.co.uk to register for a place.

We are also really proud to announce that we have once again been nominated for “Best UK Independent Bike Shop”. A fanatstic reward for all the hard work the whole C2K team has put in over the last 12 months. To be in the top 10 Bike Shops in the UK for 3 years in a row is a great achievement and proves we are doing something right!

Big reductions off selected Road, Mountain, Hybrid, Junior and Kids bikes whilst stock last.

We also have offers on everything in store including Sealskinz cycling gloves, Scott helmets, socks, shoes and clothing.

• Saturday 23rd Dec 9h – 17:30h Last Bike Collections
• Sunday 24th-29th Closed and Gone Riding!
• Saturday 30th Dec 9h – 17:30h Open
• Sunday 31st Dec Closed
• Monday 1st Jan Closed

Cycling 2000, 50 Wheel Lane, Lichfield, WS13 7EA, United Kingdom

Phone: 01543 258280 Email: info@cycling2000.co.uk

Gift Cards For other Christmas ideas we also offer gift cards with a minimum value of £10

Loyalty Account Sign up to our loyalty account and earn points for each purchase which will be converted into cash that can be spent in store. Also receive all the latest news about what’s happening at Cycling 2000 including special offers and new product launches. All information is sent directly to you by email.

For more details about our Savings Club, Loyalty Account or Christmas Savings Club give us a call or visit us in store.

Monday and Wednesday evenings from 6.45pm onwards.

Free Taster Sessions available. For more information and to register please contact me on fleur@cycling2000.co.uk or 07773912161.

Suitable for all types of bikes if you wish to bring your own, or we do have a few available to borrow too. (Prior booking essential).

Happy, Healthy Cycling Guys!!

• Cannondale Helmet and Aero cover
• Cannondale Speed-C Bottle Cage
• Cannondale Bottle
• CO2 Micofill plus CO2 Refill Cartridges
• Out Front Computer Mount
• Speedster 2 Saddle Bag

• Safety Inspection
• Occasional Rider Service
• Serious Rider Service
• Elite Rider
• Elite Rider Plus

The test events have always been great fun and we will be doing our best to offer as many as possible during the year.

If you have a specific bike in mind, we can also arrange with the manufacturer to lend you a bike for a weekend to try. Stock is limited but well worth asking.

All future test ride dates are to be confirmed but will appear here and invites sent.

The maintence evenings are usually aimed at riders who wish to learn simple road side skills such as changing a tyre and inner tube in case of a pucture whilst out riding.

All future dates will appear here and on our Facebook page.